Canada-wide mail-in
Sell your jewellery by mail
Start with a photo. Review your offer before you decide whether to sell.
Send a photo- Wait for shipping instructions
- See what arrived
- Choose whether to sell
The complete journey
Follow your jewellery’s journey
Get ready to mail
Step 1 of 9
Send a photo
Use good light and include a visible hallmark if you can. Add a few details about the piece to start your request.
Send a photo
From arrival to assessment
Decide what happens next
Step 1 of 9
Send a photo
Use good light and include a visible hallmark if you can. Add a few details about the piece to start your request.
Send a photoSee your estimate
Know the purity and weight? Check your preliminary payout before sending a photo.
Before you begin
Mail-in questions, answered
Can I estimate white or rose gold?
Yes. Select Gold and the karat marked on your piece. The estimator uses gold purity and weight, so the same inputs produce the same estimate for white, yellow or rose gold.
What if my piece has different metals joined together?
Send a photo of the whole piece and mention the different components and any stamps in your description. We’ll review the details before providing shipping instructions. An estimate for the whole piece requires knowing how much of each metal it contains.
What can I send through mail-in?
This mail-in service is for jewellery. If you have a larger piece or several pieces, include the approximate total weight in your request if you know it. We’ll follow up by email before you ship.
Do I mail my jewellery right away?
Send a photo first and wait for our email with shipping instructions before mailing your piece.
How will I know what arrived?
We’ll email a photo or video of the unboxing so you can see what we received.
What if I decide to keep my jewellery?
If you decline the offer, we’ll confirm your return address, arrange the shipment and pay return postage.
What should I include in my photo?
Use good light and show the whole piece clearly. Include a visible hallmark if you can fit it in the same photo.
Can I start if I’m unsure what metal I have?
Yes. Choose “I’m not sure” and tell us what you know about the piece.
How is my mail-in price calculated?
The estimator shows the low recorded so far. Your assessed offer uses the completed submission day’s lowest recorded reference, verified fine-metal weight and the published seller share. That day’s reference can fall after submission. You review the offer before deciding. Read the pricing terms.
How do you confirm where my payment goes?
After you accept, we ask you to confirm the exact payout email and amount before sending an Interac e-Transfer. We verify changed instructions again. Never send banking login details.
Your first step